Frequently Asked Questions

Everything you need to know about TradesPro. Got a question we haven't answered? Contact us.

Pricing

How much does TradesPro cost? +
$30/month. That's it. No setup fees, no hidden charges, no per-lead costs. GST is included.
What's included in the $30/mo plan? +
A professional website, hosting, custom domain, SEO tools, review collection, online booking, lead capture forms with email and SMS notifications, analytics dashboard, and ongoing support. Everything you need to get found online.
Are there any setup or hidden fees? +
None. Zero. Nada. You pay $30/month. We don't do setup fees, cancellation fees, or surprise charges.
Do I have to sign a contract? +
No. TradesPro is month-to-month. You can cancel anytime from your account settings. No early termination penalties.
What happens if I cancel? +
Your website stays live until the end of your billing period. After that, it's taken offline. Your content is yours — request an export before cancelling.
Do you offer a money-back guarantee? +
Yes. 30 days from your first payment. If you're not happy for any reason, we'll refund every cent. No questions asked.
Is GST included in the price? +
Yes. $30/mo is the total price including GST. What you see is what you pay.
Will the price go up later? +
If we ever change the price, we'll give you 30 days' notice by email. You can cancel before the change takes effect if you don't agree.

Features

What kind of website will I get? +
A modern, mobile-responsive, fast-loading website built for your trade. You choose a template (Plumber, Electrician, Builder, etc.), and we customise it with your branding, services, and content. Learn more →
Do you offer email and SMS lead notifications? +
Yes. Every lead form submission on your site sends instant email and SMS alerts so you never miss a job — even when you're on the tools. Learn more →
Do you offer SEO tools? +
Yes. Every TradesPro site includes built-in SEO: meta tags, LocalBusiness schema markup, Google Business Profile integration, and SEO guidance in your dashboard. Learn more →
Can you set up my Google Business Profile? +
Yes. We integrate your Google Business Profile with your TradesPro site, sync reviews, and ensure your business info is consistent across Google, your site, and directories. Learn more →
Can I see analytics for my site? +
Yes. Your dashboard shows visitor stats, lead form submissions, call tracking, and where your traffic is coming from.
Can customers book jobs through my site? +
Yes. Your site includes an online booking system. Customers can check availability and book jobs directly — no phone tag required.
Can I collect reviews through TradesPro? +
Yes. Your site includes a reviews section, and you can send review requests to customers via email or SMS. Reviews show up on your site and can be pushed to Google.

Setup & Onboarding

How long does it take to get my website live? +
Most tradies are live within 1–3 days. We've seen sites go from sign-up to live in under 24 hours.
Do I need technical skills to use TradesPro? +
No. If you can use a smartphone and check email, you can get a TradesPro site. We handle all the technical stuff — hosting, domain setup, SSL, SEO configuration.
Will you help me with domain setup? +
Yes. We handle domain registration, DNS configuration, SSL certificate installation, and everything technical. You just tell us which domain you want.
What content do you need from me to build my site? +
Your business name, ABN, contact details, service offerings, service areas, a few photos of your work, and any existing branding. We'll handle the rest.
Can I edit the site myself after it's live? +
Yes. Our dashboard lets you make changes to text, images, and services without any coding. If you get stuck, support is one click away.

Comparisons

How is TradesPro different from hipages? +
hipages charges you per lead — every phone call, every quote request, every enquiry. TradesPro is a flat $30/month for a complete website and SEO. You own your leads instead of renting them. Full comparison →
How does TradesPro compare to Google Local Services Ads? +
LSA is pay-per-lead advertising. TradesPro is your permanent online home that generates organic leads. They work great together — LSA for immediate leads, TradesPro for long-term organic growth. Full comparison →
How does TradesPro compare to Tradify? +
Tradify is job management software — scheduling, invoicing, quoting. TradesPro is a website and lead generation system. They complement each other perfectly. Use Tradify to manage jobs, TradesPro to get them.
How does TradesPro compare to Wix or Squarespace? +
Wix and Squarespace are DIY website builders you have to build yourself. TradesPro is done-for-you — we build, host, and maintain your site. You don't touch code or fight templates. Your site is live in days, not weeks.
Why should I choose TradesPro over other options? +
One flat $30/mo for a professional trade website built for you, hosted, SEO-optimised, with lead capture, reviews, booking, and ongoing support. No contracts, no hidden fees, and a 30-day guarantee. Built by tradies, for tradies.

Account & Billing

Can I change my plan later? +
TradesPro has one plan — $30/month, everything included. No tiers, no upsells. If we add premium features later, you'll have the option to opt in.
Can I pause my subscription? +
Currently we don't offer a pause feature, but you can cancel anytime and we won't bill you again. If you want to come back, just reactivate — your content can be restored.
How do invoices work? +
Invoices are automatically generated and emailed after each payment. You can also download past invoices from Account Settings anytime.
Can multiple tradies in my business use one account? +
Yes. Your TradesPro account can have multiple team members with their own logins. Lead notifications, analytics, and site management are shared across the team.

Technical

Is hosting included in the $30/mo? +
Yes. Hosting is included in your $30/month. Your site runs on fast AU-based servers with SSL certificate, CDN delivery, and daily backups.
Is my data safe and backed up? +
Yes. Daily automated backups to secure AU-based servers. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We take security seriously.
What happens if TradesPro goes down? +
We target 99.9% uptime. If there's an outage, we post on our status page and notify you by email. Downtime is rare and typically resolved within minutes, not hours.
What uptime guarantee do you offer? +
We target 99.9% uptime backed by monitoring and alerting. Your site is served through a global CDN for fast loading anywhere in Australia.
Is my website mobile-friendly? +
Yes. Every TradesPro site is built mobile-first. It looks great and works perfectly on phones, tablets, and desktops. We test on all three. Learn more →
Will my site show up on Google? +
TradesPro sites are built with SEO best practices — fast loading, clean code, schema markup, mobile-optimised — all things Google ranks for. But ranking depends on your trade, location, competition, and local SEO efforts. We give you the tools and foundation; you determine the results.

Still have questions?

We're here to help. Our team answers every enquiry within 4 hours — usually faster.

Or email hello@tradespro.com.au · Call 1300 XXX XXX